Joining our Administrative Team

Cooperative Home Care Associates (CHCA) established in 1985, is a home health care services agency licensed by the New York State Department of Health, to provide paraprofessional services for elders and individuals living with physical disabilities in New York City. More than 1,600 home care workers are currently employed by CHCA, 98 percent of whom are Latina or African American women. As the largest worker-owned cooperative in the US, CHCA offers all employees the opportunity to purchase an equal ownership stake in the business. Today CHCA is one of the largest private-sector employers in the South Bronx and one of the largest women-and-minority-owned businesses in New York City.

Job Listings
Benefits
Interested in joining our team?
Send resume to our Human Resources Department.
recruiting@chcany.org

Supervising Field Nurse

Location: Bronx, NY 
Status: Full-Time 35 Hours Per Week
Salary Range: $90K-100K
Areas of Responsibility

As a Supervising Field Nurse, your position will include but is not limited to:

• Conducts patient assessments as required by local, state, and federal guidelines. 
• Identifies patient’s needs and develops a patient plan of care in conjunction with the patient/family. 
• Develops a paraprofessional aide plan of care in conjunction with the patient/family and aide.
• Responsible for conducting assessments and revising patient’s plan of care and paraprofessional plan of care; 
as necessary. 
• Recommends as appropriate, the use of other disciplines (e.g. physical therapist, occupational therapist,
medical social, speech therapist, skilled nursing) to the physician in order to facilitate client care.
• Communicates and collaborate with all members of the health care team as appropriate.
• Completes, maintains and submits accurate and relevant clinical notes in the agency’s electronic medical record 
systems. 
• Explains all home care service policies to the client, including rates of service, billing options, HIPAA Privacy; 
and obtains signature of acknowledgement.
• Addresses knowledge deficit relating to disease management, medication compliance and diet instructions in 
accordance with physician orders. 
• Participates in client case conferences.
• Documents client accident reports as necessary. 
• Evaluates the performance, competency, and training needs of the paraprofessional staff.

Required Qualifications

• Current license to practice as a Registered Professional Nurse in New York State
• Baccalaureate degree in Nursing
• Two years’ experience in nursing
• Current BLS Certification
• Possesses excellent observation, good nursing judgment, and good oral and written communication 
skills.
• Capacity to work various shifts and days to meet the needs of the department.
• Availability to work on-call in addition to regularly scheduled work hours.
• Works in all weather conditions 
• Proficient computer skills

Bilingual (Spanish) Customer Service Representative

Location: Bronx, NY 
Status: Full-Time -35 Hours Per Week
Salary: $19.00 Per hour

CHCA is seeking an experienced Bilingual Customer Service Representative, with exceptional customer service skills and
call center background professional who is enthusiastic and motivated to join our team. 

As a Customer Service Representative, your position will include but is not limited to:

• Answering all incoming calls in a prompt, accurate professional manner.
• Assessing and troubleshooting caller’s needs and transferring calls to the appropriate staff within the
department as needed.
• Welcoming visitors and referring to staff as appropriate.
• Initiating intake applications for the Workforce Development Department.
• Distributing incoming mail and faxes.
• Initiating Personnel Action Forms (PAF) for paraprofessional staff.
• Coordinating all room reservations for company activities and meetings.
• Coordinating all food orders for company activities and meetings.
• Maintaining Authorizations for check pick-up
• Managing check distributions, notices, and other miscellaneous documents.
• Supporting multiple departments when required.
• Demonstrating eagerness to assist customers.
• Committed to providing customers with quality service.

Required Qualifications

• Minimum of two years experience in customer service principles and practices
• Competency in basic computer skills, including but not limited to Microsoft Outlook
• Must be able to speak, write, understand, and communicate in both English and Spanish Language
• Ability to multitask and work in a fast-paced environment
• Flexibility in work hours/ schedule
• An understanding of the cooperative movement – its values, strengths, and potential a plus

Certified Home Health Aide

Compensation: $17-$18.10 per hour

CHCA is hiring home health aides who are passionate and have a heart for caring for others. You must be a certified HHA and have excellent communication and critical thinking skills. We offer a flexible job schedule with great benefits. We are also offering FREE HHA training to Brooklyn residents!

Job Responsibilities:

• Monitors patient condition by observing physical and mental condition.
• Supports patients by providing light housekeeping and laundry services.
• Assists clients in shopping for food and other household requirements and preparing and serving
meals and snacks, running errands.
• Assists patients by providing personal services, such as bathing, dressing, and grooming.
• Using mobile app to record daily tasks

Requirements:

Must be DOH certified Home Health Aide
• Must provide personal documentation proving identity: NYS ID, Social Security card.
• Authorized to work in the United States
• Must be fully COVID-19 vaccinated.
• Must be able to work Weekends.

Benefits:

• 1199SEIU Union Benefits
• Competitive Compensation
• Training & Professional Development
• Health Insurance
• 401K Retirement Plan
• Worker Ownership 

Benefits

CHCA offers an attractive compensation package which includes, medical, dental, vision and company paid life insurance, paid time off, flexible spending accounts, commuter benefits program, long term disability, and 401K benefits as well as an excellent working environment.

Covid-19 Considerations

All staff are required to be vaccinated as per Department of Health Regulations. Social distancing, sanitizing, and cleaning procedures in place.

Equal Opportunity Employer

At CHCA, we celebrate diversity and are committed to creating an inclusive environment for all employees.
We are an Equal Opportunity Employer and do not discriminate based on race, religion, color, national origin, ancestry, age, sex, 
(Including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status, as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.