Joining our Administrative Team

Business Development Director

Location: Bronx, NY (hybrid)
Status: Full-Time
Salary: Base salary of $115,000 + bonuses ($126,000-$140,000 with projected bonuses)

We are seeking a dynamic and results-driven Business Development Director to lead our strategic marketing and sales efforts. This role is perfect for a seasoned professional with a passion for expanding healthcare access and driving growth through innovative partnerships, digital marketing strategies, and service development. If you have proven success in healthcare business development and are ready to make an impact in a mission-driven, worker-owned organization, we’d love to hear from you!

Responsibilities: 

Marketing & Strategic Planning

• Develop and implement a comprehensive marketing and sales strategy to support CHCA’s strategic growth plan.
• Identifies and leverages CHCA’s core strengths and market differentiators, including the agency’s unique cooperative model. 
• Conducts detailed market analysis to identify new business opportunities and understand competitive landscapes.
• Prepares actionable and measurable marketing plan, identifying priorities, timetable, staffing, and required investments. 
• Works with Senior leadership to negotiate better rates for services. 

Sales & Partnerships

• Lead outreach and relationship building with key referral sources including hospitals, clinics, and healthcare providers.
• Build strategic partnerships that drive client acquisition and revenue growth.
• Represent CHCA at networking events, industry conferences, and community functions.

Team Development & Brand Oversight

• Build a marketing team of bilingual marketers and manage intake coordinator to support the marketers and to expedite client enrollment process. 
• Monitor CHCA’s online platforms (website, social media pages) for effectiveness (SEO, lead generation/conversion, etc.), and facilitate needed updates/improvements.
• Oversee internal training and customer service initiatives to support sales and retention.
  

Reporting & Performance Evaluation

• Prepare detailed reports and presentations on growth efforts, risks, and opportunities for senior leadership.
• Monitor effectiveness of campaigns and partnerships, adjusting tactics as needed for optimal performance.

Qualifications:

• Minimum 5 years of experience in healthcare, with a strong understanding of long-term care and managed care.
• At least 5 years of leadership experience in marketing or business development roles, preferably in home health or similar sectors.
• Demonstrated success growing both public and private pay lines of business.
• Excellent communication, relationship-building, and project management skills.
• Strong analytical skills and experience with financial modeling and forecasting.
• Deep knowledge of State Medicaid and Federal Medicare regulations.
  

Per-Diem Supervising Field Nurse

Location: Bronx, Brooklyn, Queens, Manhattan, Westchester NY   
Status: Per Diem - Minimum of 16 visits per month (flexible scheduling)    
Compensation: $120 Per Visit

Cooperative Home Care Associates (CHCA) is seeking experienced Supervising Field Nurses to provide clinical oversight and support for home care cases throughout the five boroughs and Westchester.

Responsibilities Include: 

• Conducts patient assessments as required by local, state, and federal guidelines.
• Identifies patient’s needs and develops a patient plan of care in conjunction with the patient/family.
• Develops a paraprofessional aide plan of care in conjunction with the patient/family and aide.
• Responsible for conducting assessments and revising patient’s plan of care and paraprofessional plan of care, as necessary.
• Recommends as appropriate, the use of other disciplines (e.g. physical therapist, occupational therapist, medical social, speech therapist, skilled nursing) to the physician in order to facilitate client care.
• Communicates and collaborate with all members of the health care team as appropriate.
• Completes, maintains and submits accurate and relevant clinical notes in the agency’s electronic medical record systems.
• Explains all home care service policies to the client, including rates of service, billing options, HIPAA Privacy; and obtains signature of acknowledgement.
• Addresses knowledge deficit relating to disease management, medication compliance and diet instructions in accordance with physician orders.
• Participates in client case conferences.
• Documents client accident reports as necessary.
• Evaluates the performance, competency, and training needs of the paraprofessional staff.

Required Qualifications:

• Current NYS RN license.
• Associate’s Degree in Nursing required; BSN preferred.
• Prior home care experience required.
• Current BLS certification.
• Strong clinical judgment, observation, and communication skills.
• Flexibility to work varied shifts, days, and weather conditions; availability for on-call.
• Proficient computer/EMR skills.

APPLY

Qualified candidates who are interested must send their resume, with cover letter to Magaly Camhi, HR Director at mcamhi@chcany.org. 

Home Care Workforce Development Recruiter

Location: Bronx, NY   
Status: Full time (35 hours per week)  
Salary range: $21.00 - $24.00 Per Hour (determined based on experience)

Cooperative Home Care Associates (CHCA), the largest worker-owned cooperative in the U.S., is seeking a motivated and bilingual Home Care Workforce Development Recruiter to support our efforts in recruiting, preparing, and retaining qualified home care workers. This position plays a key role in both recruitment and participant support services within our Workforce Department

Key Responsibilities

• Facilitate Open House sessions and represent CHCA at job fairs to attract candidates.
  
• Conduct one-on-one intake interviews to determine applicant eligibility and readiness.
  
• Provide coaching and performance feedback to participants during training.
  
• Ensure applicants meet New York State Home Care Registry (HCR) Training Program requirements.
• Maintain accurate and complete participant records and ensure timely data entry.
• Maintain accurate training records and ensure compliance with Department of Health requirements.
• Track attendance and compliance with Department of Health (DOH) regulations.
  
• Coordinate applicant readiness for employment, including required documentation.
• Refer participants to external services (e.g., housing, public benefits, food resources).
• Advocate on behalf of trainees navigating social service systems.
• Lead "Job Readiness" workshops to prepare trainees for employment.
• Collaborate with internal departments to support job retention for trainees.

Qualifications:

• College degree preferred; equivalent experience considered.
  
• Minimum 2 years’ experience in recruitment, workforce development, or case management.
  
• Strong communication and organizational skills.
• Bilingual English/Spanish required.
• Proficiency in Microsoft Office Suite.

APPLY

Qualified candidates who are interested must send their resume, with a cover letter, to Magaly Camhi, HR Director at mcamhi@chcany.org. 

Bilingual (Spanish) Customer Service Representative

Location: Bronx, NY   
Status: Full time (35 hours per week)  
Salary range: $19.00 Per Hour

CHCA is seeking an experienced Bilingual Customer Service Representative with exceptional customer service skills and 
call center background professional who is enthusiastic and motivated to join our team.

Responsibilities:

• Answer all incoming calls promptly and professionally, ensuring accurate responses.
• Assess and troubleshoot callers’ needs, transferring calls to appropriate staff as needed.
• Welcome and assist visitors, referring them to the appropriate personnel.
• Initiate intake applications for the Workforce Development Department.
• Manage and distribute incoming mail and faxes.
• Prepare and process Personnel Action Forms (PAFs) for paraprofessional staff.
•  Coordinate room reservations and food orders for company activities and meetings.
• Maintain authorizations for check pick-up and oversee check distributions.
•  Distribute notices and other miscellaneous documents.
• Support multiple departments when required.
• Demonstrate eagerness to assist customers and a commitment to providing high-quality service.

Qualifications:

•  Minimum of two years’ experience in customer service principles and practices
• Competency of basic computer skills, to include but not limited to Microsoft outlook 
•  Must be able to speak, write, understand, and communicate in both English and Spanish Language 
•  Ability to multitask and work in a fast-paced environment 
•  Flexibility in work hours/ schedule 
•  An understanding of the cooperative movement – its values and strengths is a plus

APPLY

Qualified candidates who are interested must send their resume, with a cover letter, to Magaly Camhi, HR Director at mcamhi@chcany.org. 

Home Health Aide Training Center Manager

Location: Bronx, NY   
Status: Full time - 35 Hours Per Week (In-Person)  
Salary: $125,000

Cooperative Home Care Associates (CHCA) is seeking an experienced Training Center Manager to oversee our state-approved home care training programs. This leadership role is responsible for Training Center operations, regulatory compliance, staff supervision, and partnership and grant coordination supporting PCA, HHA, and related programs.

Responsibilities:

• Cooperative Home Care Associates (CHCA) is seeking an experienced Training Center Manager to oversee our state-approved  home care training programs. This leadership role is responsible for Training Center operations, regulatory compliance, staff supervision, and partnership and grant coordination supporting PCA, HHA, and related programs.
• Ensure full compliance with NY State Department of Health (DOH) regulations, licensing, audits, and reporting.
• Supervise instructors and ensure curriculum, clinical hours, and evaluations meet DOH standards.
• Maintain accurate and secure training records, outcomes, and participant documentation.
• Collaborate with Workforce Development staff and external partners (CHWD, CWE).
• Monitor grant deliverables and submit required reports (DOH, ESD, OSOS).
•  Support trainee enrollment, certification, completion, and quality improvement efforts.

Qualifications:

• Currently licensed (in New York) as a registered professional nurse, or a social worker, or home economist who has, at a minimum, a bachelor’s degree in an area related to the delivery of human services or education. Human services 
  may include health and social services. 
• Registered nurses may be exempt from the requirement of a bachelor’s degree if they have two years of nursing experience, at least one year of which must be in the provision of home health services.
  
•  Registered nurses may be exempt from the requirement of a bachelor’s degree if they have two years of nursing experience, at least one year of which must be in the provision of home health services. 
•  Strong knowledge of DOH-regulated training programs.
•  Excellent leadership, organizational, and communication skills.
• Ability to travel across NYC boroughs and work a flexible schedule.

APPLY

Qualified candidates who are interested must send their resume, with a cover letter, to Magaly Camhi, HR Director at mcamhi@chcany.org. 

Instructor Assistant – Home Health Aide Program

Location: Bronx, NY   
Status: Full time - 35 Hours Per Week  
Salary Range: $23.00 Per Hour

We are looking for a motivated Home Health Aide who is ready to take the next step in their career and support our RN Instructors in the training program. The Instructor Assistant plays a key role in helping new trainees succeed by assisting with classroom activities, skills practice, and program coordination.

Responsibilities:

• Support Nurse Instructors with classroom and skills lab instruction (in-person and virtual).
• Assist trainees with return demonstrations and provide coaching.
• Help monitor trainee progress and readiness for employment.
• Manage attendance, schedules, and training materials.

Qualifications:

• Must have at least 1 year of experience as a Home Health Aide (HHA).
• Bilingual (English/Spanish) required.
• Strong communication and organizational skills.
• Intermediate computer skills (Microsoft Office, data entry, email).
• Flexibility to work varied hours and travel between Bronx, Manhattan, and Brooklyn training sites.

APPLY

Please submit your resume by email to the Human Resources Department at humanresources@chcany.org

Supervising Nurse Instructor

Location: Bronx, NY   
Status: Full time - 35 Hours Per Week (In-Person)  
Salary Range: $100,000

Cooperative Home Care Associates (CHCA) is seeking a Supervising Nurse Instructor to deliver high-quality instruction for our Home Health Aide (HHA) and related training programs. This role combines classroom instruction, clinical oversight, and staff support to ensure trainees successfully complete state-approved programs and meet all regulatory requirements.

Responsibilities:

• Deliver and maintain the Home Health Aide training curriculum
• Evaluate trainee competency through skills demonstrations, exams, and assessments
• Ensure compliance with all state and federal training regulations
• Participate in additional training programs (PCA-to-HHA, CNA-to-HHA, orientations, etc.
  
• Serve as an educational and clinical resource to home care workers and staff
• Participate in orientations, in-services, competencies, home visits, and clinical follow-up
• Maintain accurate and compliant training records
• Collaborate with Workforce Development staff and case manager
• Review incident reports and client clinical records as needed

Qualifications:

• Current NY State Registered Nurse (RN) license
  
• Degree in Nursing
• Minimum 2 years of nursing experience, including community health/home care
• At least 1 year of training experience in a home care setting
  
• Bilingual English/Spanish required
• Strong communication, organizational, and teamwork skills
• Basic computer skills
• Flexibility in work schedule to cover department and organizational needs

APPLY

Qualified candidates who are interested must send their resume, with cover letter to Magaly Camhi, HR Director at mcamhi@chcany.org